Ordering & service management

Onescan.Multipleservices.Betterhospitality.

Give guests one simple way to order, request services, and communicate with every hotel department—without phone calls, paper notes, or an app download.

▶ See the guest journey
HotelsResortsVillasRestaurantsServiced apartments
Property service workflow
Pool 08•••
Scan your table QR code to open the menu.
Tap to Scan
KitchenBarHousekeeping
New request04:12
#1027 · Pool 08

1× Passionfruit cooler

Guest B · Room 205
Room 205Activity updated
01
Ready to scanTap to open the table menu
Built for hospitality
No app requiredScan with any smartphone
Every location identifiedRoom, table, pool or villa

Every request reaches the right team

Room servicePoolside orderingHousekeepingRestaurant diningAirport transfersMaintenanceLaundryAmenities

The connected workflow

One request. Perfectly routed.

NexDine connects the physical service location, the guest request, the responsible department, and the room account.

NDNexDineRouting live 08 active
01KitchenFood orderLive
02BarPool 08Live
03HousekeepingRoom 205Live
04Front officeAirport transferLive
05MaintenanceVilla 04Live
  1. 01

    Identify

    The QR code identifies the room, villa, table, pool, lounge, bar, or beach area.

  2. 02

    Select

    The guest chooses food, drinks, housekeeping, laundry, transfers, maintenance, or amenities.

  3. 03

    Route

    The request goes automatically to the kitchen, bar, housekeeping, room service, or front office.

  4. 04

    Complete

    Staff update the status until completion, while chargeable activity stays attached to the room.

More than QR ordering

A connected workflow for the whole property.

Simplicity for the guest. Clear ownership for departments. Complete visibility for management.

01

Location-aware QR access

One scan. Every service.

A room, villa, table, pool, lounge, bar, or beach QR opens the services configured for that exact location—no app required.

02

Room guest management

Up to three guests. One room.

Multiple guests can order independently through the same room QR while every activity remains linked to the correct room account.

03

Automatic department routing

Right request. Right team.

Food reaches the kitchen, drinks reach the bar, towels reach housekeeping, and transfers reach the front office automatically.

04

Clear service status

Tracked from new to complete.

Every order and request moves through New, Accepted, In Progress, Ready, and Delivered or Completed.

05

Room-level billing

Every charge, correctly assigned.

Food, beverages, laundry, amenities, and other chargeable services build one complete digital room record for checkout.

06

Centralized management

The whole property, visible.

Monitor active orders, pending requests, completed services, sales, payments, staff activity, and service performance.

Expected business impact

Less coordination.
More hospitality.

Digitize routine requests so every team can respond faster and management can see what is happening.

For guests

Services without the phone call.

Guests use their own smartphones to order and request what they need—without installing an application or contacting reception.

Room serviceExtra towelsAirport transfer
For hotel teams

Fewer missed handoffs.

Digital requests reduce verbal misunderstandings and automatically give each department clear ownership and status.

205Extra towelsHousekeeping · Accepted
For management

Operations in one view.

Monitor pending work, sales, payments, staff activity, service performance, and complete digital transaction records.

The guest journey

Follow one request from QR to completion.

See how NexDine identifies the location, routes the request, tracks the status, and updates the room activity.

01 / 04

NexDine knows the location.

The QR code identifies Room 205, Table 12, Pool 08, or any configured service point.

NexDine QR menu with food categories

Configured for your property

Your rooms. Your teams.
Your service model.

NexDine is configured around each property’s physical locations, departments, menus, staff structure, permissions, billing rules, and required devices.

Rooms & villasRestaurants & tablesKitchen stationsBars & pool areasStaff permissionsService categories

From configuration to go-live

A practical implementation process.

We adapt NexDine to the way your hotel already operates, then test and train every relevant team.

01

Analyze & configure

Confirm rooms, villas, service areas, departments, billing requirements, menus, QR locations, staff accounts, and permissions.

02

Test & train

Validate scanning, location identification, multiple room users, department routing, statuses, billing, payments, and staff access.

03

Go live & support

Deploy the property, monitor the initial period, and provide ongoing maintenance, technical assistance, configuration, and operational guidance.

Operational visibility

Know where every request stands.

From origin to department, staff status, completion, and billing, NexDine creates one traceable digital record.

01 / Origin

Location identified

Every activity starts with a known room, villa, table, pool area, lounge, bar, or other configured location.

02 / Ownership

Department responsibility

Kitchen, bar, housekeeping, room service, front office, maintenance, and cashier teams see the work assigned to them.

03 / Status

New to completed

Management follows each request through New, Accepted, In Progress, Ready, and Delivered or Completed.

04 / Record

Activity and billing history

Chargeable services remain linked to the correct user, room or location, transaction, and final bill.

Scalable room-based pricing

A plan that fits your property.

Choose monthly maintenance or save 10% with annual payment. Installation is quoted separately for your devices and configuration.

Up to 10 rooms
LKR 3,000/ month
Annual paymentLKR 32,400Save
  • QR ordering and service requests
  • Department workflows and status tracking
  • Room activity and billing records
  • Ongoing support and maintenance
31–50 rooms
LKR 10,000/ month
Annual paymentLKR 108,000Save
  • QR ordering and service requests
  • Department workflows and status tracking
  • Room activity and billing records
  • Ongoing support and maintenance
51+ rooms
LKR 20,000/ month
Annual paymentLKR 216,000Save
  • QR ordering and service requests
  • Department workflows and status tracking
  • Room activity and billing records
  • Ongoing support and maintenance

Installation & setup: device cost plus property-specific installation, QR setup, menus, services, staff accounts, permissions, testing, and training.

The next step

Build a connected workflow for your property.